Privacy Policy

Zakhaa Technologies ("Zakhaa," "we," "our," "us") is committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Protection of Personal Information Act, 2013 (POPIA), and other relevant privacy laws.

Information We Collect

We may collect the following types of information:

Personal Information: Includes your name, contact details, demographic information, biometric data, financial details, and any unique identifiers.
Usage Data: Information about how you interact with our services, such as IP addresses, browser types, and usage patterns.
Transaction Data: Details of transactions you perform with us, including payment information and transaction history.

How We Use Your Information

We use your information for the following purposes:

Service Delivery: To provide, operate, and maintain our services.
Customer Support: To respond to your inquiries and provide customer support.
Transaction Processing: To process transactions and manage your account.
Marketing: To send you promotional materials, with your consent.
Compliance: To comply with legal obligations and enforce our policies.

How We Protect Your Information

We implement a range of security measures to protect your information, including:

Encryption: Using encryption to protect data transmitted over the internet.
Access Control: Limiting access to personal information to authorized personnel only.
Secure Storage: Using secure servers and data protection technologies to store your data.

Sharing Your Information

We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf.
Legal Authorities: If required by law or to protect our rights.
Business Transfers: In connection with business transactions such as mergers or acquisitions.

Your Rights

Under POPIA, you have the following rights:

Access: The right to access your personal information.
Correction: The right to correct or update your information.
Deletion: The right to request the deletion of your personal information under certain conditions.
Objection: The right to object to the processing of your personal information for specific purposes.

To exercise these rights, please contact us using the details provided below.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, we will securely delete or anonymize your data.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or through other appropriate channels.

Contact us

For any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: support@zakhaa.com
Phone: 072 655 0132
Address: 39 Sloane Street, Bryanston, Johannesburg